Privacy Policy
Effective 10th October 2023
Thank you for visiting the Jambo Tours website at www.jambo-tours.com. At Jambo Tours, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or engage with our services.
Information we Collect
Personal Information:
We may collect personal information such as your name, email address, phone number, and postal address when you contact us or make a booking through our website.
Payment Information:
When you make a payment for our services, we may collect payment information, such as credit card details or bank account information. We use third-party payment processors to securely process your payments, and we do not store your payment information on our servers.
Website Usage Information:
We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visits. We use cookies and similar tracking technologies to enhance your experience and provide you with relevant content.
How we use your information
Booking and Service Fulfilment:
We use the information you provide to process your bookings, communicate with you about your bookings, and deliver our services to you.
Communication:
We may use your contact information to send you booking confirmations, updates, newsletters, and other communications related to our services. You can opt out of receiving marketing communications at any time by contacting us at info@jambo-tours.com.
Customer Support:
We use your information to provide customer support and respond to your inquiries.
sharing your information
Service Providers:
We may share your information with trusted service providers who assist us in delivering our services, such as payment processors and accommodation providers.
Legal Obligations:
We may disclose your information to comply with legal obligations, such as responding to lawful requests, court orders, or legal processes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmitting or storing data is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have certain rights regarding your personal information under UK data protection laws, including the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise any of these rights or have questions about your data, please contact us at info@jambo-tours.com.
Changes to our privacy policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website, and the revised version will be effective from the date of publication.
Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@jambo-tours.com
By using our website and services, you consent to the terms of this Privacy Policy.
